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Voltrush Responsible Gambling Tools and Help

Setting limits takes a minute and gives you control over deposits, losses, wagers and time at the tables. Self-exclusion options run from 3 months to permanently, alongside time-outs and 24/7 support.

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Staying in control at Voltrush Casinos AU

At Voltrush we build account-level tools that let players set their own boundaries before and during play. These controls are available from your account settings and take effect once confirmed.

  • Deposit limit set per day, week or month
  • Loss limit set per day, week or month
  • Wager limit set per day, week or month
  • Time-out for 1 day, 1 week, 1 month or 3 months
  • Self-exclusion for 3 months, 6 months, 1 year, 5 years or permanently

Any increase to a limit only takes effect after a 24-hour cooling-off period, which gives players a pause before raising a boundary they set for themselves. Reducing a limit or activating a time-out or self-exclusion applies straight away.

How our limits and time-outs work

Deposit, loss and wager limits can each be set separately for a day, a week or a month, so a player who wants to cap spending without stopping play entirely can do so on just one of the three. These sit alongside the deposit and withdrawal information covered on our payment methods page.

Time-outs

A time-out blocks account access for a fixed period of 1 day, 1 week, 1 month or 3 months. It is designed for a short break rather than a permanent decision, and the account reopens automatically once the chosen period ends.

Self-exclusion

Self-exclusion is the longer-term option, available for 3 months, 6 months, 1 year, 5 years or permanently. Once activated, it cannot be reversed before the period chosen has passed. Players who need help setting any of these can reach our team through live chat, available 24/7.

Each tool below applies for a fixed duration, so a player can match the option to how much of a break they actually want.

ToolDurations available
Deposit limitPer day, week or month
Loss limitPer day, week or month
Wager limitPer day, week or month
Time-out1 day, 1 week, 1 month, 3 months
Self-exclusion3 months, 6 months, 1 year, 5 years, permanently

Lowering any limit or starting a time-out or self-exclusion is immediate; only an increase to an existing limit waits for the 24-hour cooling-off period.

Getting help from our team

We offer registration only to players aged 18 and over. Account verification is requested at the first withdrawal, 30 days after sign-up, or once total deposits reach AUD 2,000, whichever comes first, and this check sits alongside the limits described above as part of keeping an account secure.

If a limit, time-out or self-exclusion needs to be set, changed or questioned, our support team is reachable by live chat and email 24/7, with a Help Center also available for guidance. Signing in to apply any of these tools works the same way as normal account access, covered on our account login page.

We encourage every player to review their own deposit, loss and wager limits regularly rather than waiting until play feels out of hand, and to use a time-out or self-exclusion whenever a longer break is needed.

3 min read · Updated Nov 2, 2026