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How Voltrush Protects Your Personal Data

Account security at Voltrush rests on 256-bit SSL encryption and two-factor authentication, alongside identity checks that keep every player's data safe. New accounts can also claim up to AUD 6,000 + 125 free spins once registered.

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What Information We Collect

When a player registers with Casino Voltrush, we collect the details needed to open, secure and verify an account. We only request information tied to a clear purpose, listed below.

  • Registration details entered when a player clicks Register, including contact information used to sign in or recover a password
  • Identity documents requested at the first of: first withdrawal, 30 days after sign-up, or total deposits of AUD 2,000 — a passport, driving licence or national ID, plus proof of address
  • Transaction data from deposits and withdrawals, including the payment method used and amounts processed
  • Account activity needed to apply responsible gaming tools such as deposit, loss, wager or time-out limits a player sets

Documents are uploaded directly under My Account > Verification, and we use them solely to confirm identity before releasing funds.

How We Protect and Use Your Data

We secure every account with 256-bit SSL encryption and two-factor authentication, protecting data in transit and limiting access to an account to the player who holds it. These measures apply across registration, login and the cashier.

Why verification matters

Identity checks exist to confirm that the person depositing, withdrawing or claiming a reward such as the welcome offer described on our bonus page is the account holder. This also supports the limits and self-exclusion tools available to players who want to manage their play.

Casino Voltrush operates under a licence from the Tobique Gaming Commission, held by Neptune Projects S.R.L, and that licence governs how the operation is run, including the handling of player information collected through the account and cashier.

Data We Hold, by Category

The table below groups the information we hold by category and the purpose it serves, based on what is requested at registration, verification and during play.

Data TypePurpose
Registration detailsCreate and access the account via sign-in
Identity documentsVerification before first withdrawal or at AUD 2,000 total deposits
Transaction recordsProcess deposits and withdrawals through payment methods
Account security dataTwo-factor authentication and login protection
Responsible gaming settingsApply deposit, loss, wager, time-out or self-exclusion limits

Each category is held only for the function it supports, from signing in to confirming a withdrawal.

Managing Your Information and Limits

Players can review and adjust the responsible gaming tools tied to their data directly in the account, including deposit, loss or wager limits set per day, week or month, and time-outs of 1 day, 1 week, 1 month or 3 months. Any increase to a limit applies only after a 24-hour cooling-off period, giving the account time to confirm the change.

Self-exclusion is available for 3 months, 6 months, 1 year, 5 years or permanently, and once set it restricts access to the account for the chosen period. The bonus progress tracker and Rewards tab in the account also draw on account data to show cashback and level-up cash accurately.

Verification documents and account details remain tied to the account that submitted them, and support is reachable for questions about how information is used through live chat or email, available 24/7.

3 min read · Updated Nov 2, 2026