Voltrush Licensing and Player Protection Explained

What Our Licence Means for You

We operate Voltrush Casino under licence number 0000020, issued by the Tobique Gaming Commission to our operating entity, Neptune Projects S.R.L. This licence governs how we run our games, handle player funds and process transactions.

• Licence number 0000020 identifies our account with the Tobique Gaming Commission.
• Neptune Projects S.R.L is the licensed operator responsible for the site.
• We apply 256-bit SSL encryption and two-factor authentication to protect account access.
• We offer self-exclusion periods of 3 months, 6 months, 1 year, 5 years or permanently.
• Deposit, loss and wager limits can be set per day, week or month from your account.
• Increases to any limit only take effect after a 24-hour cooling-off period.

These measures sit alongside the day-to-day details covered in our payment methods page and the account steps described on our account login page.

Who Issued Our Licence and What It Covers

Our licence is issued by the Tobique Gaming Commission, under number 0000020, to Neptune Projects S.R.L, the company responsible for operating the site named in the account you register with us. This licence covers our pokies, live dealer tables and the handling of player deposits and withdrawals across the products listed on our casino section page.

What the Licence Does Not Cover

A gambling licence confirms that an operator is authorised to run real-money games and sets rules for how funds are handled. It does not guarantee outcomes, remove the risk of loss, or substitute for a player's own spending decisions. We ask every player to be 18 or older and to use the deposit, loss and wager limits available in the account if they want extra control.

We launched in 2026 under this licence, and the same licence number applies across our full offering, including the welcome package described on our bonus page.

Licence Details at a Glance

The figures below summarise what sits behind the Voltrush Casino licence and the controls we make available to players.

Together these figures show a licensed operator with concrete, time-bound tools a player can apply directly to their own account.

How Our Licence Applies in Practice

Every account opened with us, every deposit processed and every withdrawal approved falls under licence number 0000020, held by Neptune Projects S.R.L with the Tobique Gaming Commission. This is the same licence referenced wherever we mention regulatory status, including in the overview on our review page.

In practice, this licence means our verification process, our security measures and our responsible gambling tools are not optional add-ons but requirements we build into the account from the start. We request identity documents at the first of three triggers: a first withdrawal, 30 days after sign-up, or total deposits of AUD 2,000, whichever comes first. Two-factor authentication and SSL encryption protect the account in between.

We remind every player that a licence authorises us to operate responsibly; it does not change the fact that gambling carries real risk, and limits should be set at a level each player is comfortable with.